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Digital Acceleration Grant (DAG) Overview

The MAS Financial Sector Technology and Innovation (FSTI) Digital Acceleration Grant (DAG) scheme supports Singapore-based smaller financial institutions and FinTech firms adopt digital solutions to improve productivity, strengthen operational resilience, manage risks better, and serve customers better.



Scheme Parameters at a Glance


Projects Supported

  • Institution Project: To support individual smaller FIs and FinTechs to adopt digital solutions.
  • Industry Pilot: To support joint projects by multiple FIs to customise an existing solution with a solution provider.

Funding Amount

  • 80% co-funding of qualifying expenses for applications submitted by 31 Dec 2021.
  • 70% co-funding will apply thereafter.

Funding Duration

  • For Institution Project: 1 Year
  • For Industry Pilot: 2 Years

Who is Eligible

  • Singapore-based financial institutions and FinTech firms with not more than 200 employees

Applicant Eligibility

  • Singapore-based FIs regulated by MAS (licensed or exempted from licensing), with not more than 200 employees
  • Singapore-based FinTech firms certified by the Singapore FinTech Association , with not more than 200 employees

Project Eligibility

Qualifying solutions:

  • be deployed and used for at least 6 months in Singapore;
  • contribute to improvements in productivity, efficiency, risk management, operational resilience, or customer service;
  • belong to any of the categories listed below; and
  • not be built from scratch nor require investment in heavy infrastructure e.g. servers.

Categories of solutions supported:

  • Cloud services;
  • Communication and collaboration tools;
  • Compliance & KYC tools (including transaction monitoring tools);
  • Customer relationship and engagement tools (including digital customer onboarding);
  • Data-related services (including data warehousing, data automation, data analytics);
  • Enterprise services (including HR and accounting systems);
  • Marketing productivity tools (including customer sensing tools, insights generation);
  • Office productivity tools;
  • Project management, software development and testing tools;
  • Security-related solutions; and
  • Solutions to support alternative working arrangements, operational resilience, and BCP.

Funding Support:

  • 80% co-funding of qualifying expenses listed below, capped at $120,000 per entity, for the duration of the scheme:
    • Hardware and software, including licences, maintenance and subscription costs; and
    • Professional services tied to the adoption of the digital solution (e.g. consultancy, cybersecurity testing, IT audit, training, change management).
  • Eligible entities can claim for expenses incurred from 1 February 2020.
  • The funding period is capped at 1 year.

Applicant Eligibility

  • Applicants should be Singapore-based FIs that are regulated by MAS (licensed or exempted from licensing), with headcount not more than 200 staff.
  • Each project should have a minimum of 3 participating, eligible FIs.

Project Eligibility

Qualifying solutions:

  • be deployed and used for at least 1 year in Singapore;
  • contribute to improvements in productivity, efficiency, risk management, operational resilience, or customer service;
  • belong to any of the categories listed below; and
  • not be built from scratch nor require investment in heavy infrastructure e.g. servers.

Categories of solutions supported:

  • Cloud services;
  • Communication and collaboration tools;
  • Compliance & KYC tools (including transaction monitoring tools);
  • Customer relationship and engagement tools (including digital customer onboarding);
  • Data-related services (including data warehousing, data automation, data analytics);
  • Enterprise services (including HR and accounting systems);
  • Marketing productivity tools (including customer sensing tools, insights generation);
  • Office productivity tools;
  • Project management, development and testing tools;
  • Security-related solutions;
  • Solutions to support alternative working arrangements, operational resiliency, and BCP.

Funding Support:

  • 80% co-funding of qualifying expenses, capped at $100,000 per participating entity, per project.
  • Qualifying expenses may include hardware and software, professional services, and manpower costs.
  • The funding period is capped at 2 years from implementation.
Content above is extracted from www.mas.gov.sg website

How can CrimsonWorks help?

CrimsonWorks has helped FIs in their digital transformation journey over the last 3 years. Our specialization is in strengthening FIs' business foundation in the area of Service Excellence. The objective of Service Excellence project is to improve the business's service delivery by gaining a deeper understanding of customers’ needs and decision-making processes.


Our Service Excellence projects focuses on the key "Find-Win-Keep" strategy, with the aim to help FIs achieve the outcome of finding more customers, winning more customers, and keeping more customers.


  • Transform marketing and sales tasks with marketing automation tools to create meaningful connections, generate more pipeline, and empower sales teams to close more deals.
  • Transform sales and sales operations with a customer platform that provides 360-degree view of customers, intelligent salesforce automation deatures that get more leads, close more deals, accelerate productivity, make insightful decisions.
  • Transforming customer service with omni-channel case routing, social customer service, telephony integration, self-service portals and communities
  • Transforming field service to deliver intelligent and productive on-site service
  • Find-Win-Keep
  • Marketing Automation
  • Sales & Service Excellence
  • Field Service
  • Self Service
  • Digital Engagement

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