Your Trusted Partner for EDG Projects

Enterprise Development Grant (EDG) Overview

Today and into the future, companies that thrive are the ones that have strong business foundations and strategies, adopt technology and innovative processes, and grow their overseas presence. The Enterprise Development Grant (EDG) helps Singapore companies grow and transform. This grant supports projects that help you upgrade your business, innovate or venture overseas, under three pillars, namely Core Capabilities, Innovation and Productivity and Market Access.

Three Pillars

Core Capabilities

Projects under Core Capabilities help businesses prepare for growth and transformation by strengthening their business foundations. These should go beyond basic functions such as sales and accounting.

Innovation and Productivity

Projects under Innovation and Productivity support companies that explore new areas of growth, or look for ways to enhance efficiency. These could include reviewing and redesigning workflow and processes. Companies could also tap into automation and technologies to make routine tasks more efficient.

Market Access

Projects under Market Access support Singapore companies that are willing and ready to venture overseas. You may tap into the EDG to help defray some of the costs of expanding into overseas markets.

  • The grant funds qualifying project costs namely third party consultancy fees, software and equipment, and internal manpower cost.
  • As announced at Supplementary Budget 2020, the maximum support level will be raised to 80% from 1 April 2020 to 30 September 2021. The original maximum support level was 70%.
  • For enterprises that are most severely impacted by COVID-19, the maximum support level may be raised to 90% on a case-by-case basis until 31 December 2020.
  • 70% - 80% Funding
  • To qualify for the EDG, you need to:
    • Be registered and operating in Singapore
    • Have a minimum of 30% local shareholding
    • Be in a financially viable position to start and complete the project
  • Applications will be assessed by Enterprise Singapore based on project scope, project outcomes and competency of service provider.
  • 30% Local Shareholding
  • Singapore Registered
Content above is extracted from website

How can CrimsonWorks help?

CrimsonWorks has helped SMEs embark on EDG projects, and walked with SMEs in their journey to prepare for growth and transformation. Our specialization is with helping SMEs in strengthening their business foundation in the area of Service Excellence.

Service Excellence is one of the five functions under the EDG's Core Capabilities pillar. Its project aims to improve the business's service delivery by gaining a deeper understanding of customers’ needs and decision-making processes.

Our Service Excellence projects focuses on the key "Find-Win-Keep" strategy, with the aim to help SMEs achieve the outcome of finding more customers, winning more customers, and keeping more customers.

  • Transform marketing and sales tasks with marketing automation tools to create meaningful connections, generate more pipeline, and empower sales teams to close more deals.
  • Transform sales and sales operations with a customer platform that provides 360-degree view of customers, intelligent salesforce automation deatures that get more leads, close more deals, accelerate productivity, make insightful decisions.
  • Transforming customer service with omni-channel case routing, social customer service, telephony integration, self-service portals and communities
  • Transforming field service to deliver intelligent and productive on-site service
  • Find-Win-Keep
  • Marketing Automation
  • Sales & Service Excellence
  • Field Service
  • Self Service
  • Digital Engagement

Scope of work can cover:

  • Diagnosis and gap analysis of your company
  • Development of a strategic roadmap, business frameworks, policies or processes
  • Recommendations and plans for implementation

Project may address any of these areas:

  • Customer Diagnostics: Diagnosis and gap analysis of customer needs to improve service levels and drive customer-centric behaviour
  • Service Innovation: Adoption of advanced customer research, analytics and service process redesign to enhance customer experience
  • Diagnosis and Analysis
  • Service Innovation
  • Business Optimization
  • Strategy Development

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